Effective as of January 2018
At Life on Paws Dog Sitting, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Identification Information
This may include your name, email address, phone number, and postal address. You provide this information when you contact us, make an enquiry, or book our dog-sitting services.
Payment Information
If you book services through our website, payment details (such as credit or debit card information) are processed securely by our third-party payment provider. We do not store your payment details.
Communication Data
This includes any messages or correspondence you send to us via our website, email, social media, or other communication channels.
Usage Data
We may collect non-personally identifiable data about how visitors use our website, such as IP address, browser type, operating system, and pages viewed. This information is collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Provide and manage our dog-sitting services
Respond to enquiries and communicate about bookings
Process payments securely
Improve and personalise your website experience
Send marketing communications (only if you opt in)
Comply with legal obligations and enforce our terms
3. Data Security
We take reasonable and appropriate measures to protect your personal data, including secure servers, encryption, and access controls. While we strive to safeguard your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we continuously work to protect your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Service Providers
With trusted third-party providers who help operate our website or services (such as payment processors or hosting providers). These providers are required to keep your information confidential.
Legal Requirements
If required by law, regulation, or legal process.
Business Transfers
If Life on Paws Dog Sitting is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyse website usage
Understand visitor behaviour
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features. For more details, please see our Cookie Policy.
6. Your Rights
You have the right to:
Access – request a copy of the personal data we hold about you
Correction – request corrections to inaccurate or incomplete data
Deletion – request deletion of your personal data (subject to legal requirements)
Withdraw Consent – where processing is based on consent
Opt Out of Marketing – unsubscribe from marketing communications at any time To exercise these rights, please contact us via the contact form on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us using the contact information available on our website.
Thank you for trusting Life on Paws Dog Sitting. We are committed to protecting your privacy and providing a safe, secure experience.
